How it works

Three steps to get started.

Connecting Helm takes a sign-in and a conversation. There is nothing to migrate and nothing for your team to learn.

Helm sign-in page with Continue with Google and Continue with Outlook

01

Connect your mailbox

Sign in with Outlook or Gmail

Shared mailboxes included

Nothing moves out of your mailbox

Helm sign-in page with Continue with Google and Continue with Outlook

01

Connect your mailbox

Sign in with Outlook or Gmail

Shared mailboxes included

Nothing moves out of your mailbox

An inbox row matched to the property Flat 4, 12 Northchurch Road

02

Link your properties

Properties, tenancies and contacts

Matched to the right address automatically

Your CRM stays your system of record

An inbox row matched to the property Flat 4, 12 Northchurch Road

02

Link your properties

Properties, tenancies and contacts

Matched to the right address automatically

Your CRM stays your system of record

Inviting a teammate to Helm by email

03

Invite your team

Everyone works from the shared inbox

No new logins for tenants or contractors

Switch it off whenever you like

Inviting a teammate to Helm by email

03

Invite your team

Everyone works from the shared inbox

No new logins for tenants or contractors

Switch it off whenever you like

Inviting a teammate to Helm by email

03

Invite your team

Everyone works from the shared inbox

No new logins for tenants or contractors

Switch it off whenever you like

From day one

A teammate that already knows your lettings.

Helm sits where your team already communicates, across email and WhatsApp. Everything that comes in is matched to the property and turned into a next step your team can act on.

Knows what each email is about

A repair, a viewing request, a landlord question, a certificate running out. Helm recognises it before anyone opens it.

Knows the property

The tenancy, the landlord, the contractor and the history at that address come from your CRM, so nobody goes looking.

Nothing goes out without you

Helm prepares the next step and your property manager says yes. Nothing is sent or booked on its own.

Works where your team already works

Email and WhatsApp in one shared inbox that feels like the mail client your team already uses. Everyone sees what's answered, what's waiting and who picked it up.

Incoming emails labelled as they arrive: a viewing, a repair, a landlord question and a gas certificate due
Tom Reid's email linked to 18 Brixton Road: the tenancy, the landlord's £250 repair limit, the electrician and the last inspection
A drafted reply chasing October's rent, with the property manager clicking Yes, send
A shared inbox showing who has each conversation, with Ada handing Martin Cole's instruction to Ben

From day one

A teammate that already knows your lettings.

Helm sits where your team already communicates, across email and WhatsApp. Everything that comes in is matched to the property and turned into a next step your team can act on.

Knows what each email is about

A repair, a viewing request, a landlord question, a certificate running out. Helm recognises it before anyone opens it.

Knows the property

The tenancy, the landlord, the contractor and the history at that address come from your CRM, so nobody goes looking.

Nothing goes out without you

Helm prepares the next step and your property manager says yes. Nothing is sent or booked on its own.

Works where your team already works

Email and WhatsApp in one shared inbox that feels like the mail client your team already uses. Everyone sees what's answered, what's waiting and who picked it up.

Incoming emails labelled as they arrive: a viewing, a repair, a landlord question and a gas certificate due
Tom Reid's email linked to 18 Brixton Road: the tenancy, the landlord's £250 repair limit, the electrician and the last inspection
A drafted reply chasing October's rent, with the property manager clicking Yes, send
A shared inbox showing who has each conversation, with Ada handing Martin Cole's instruction to Ben

From day one

A teammate that already knows your lettings.

Helm sits where your team already communicates, across email and WhatsApp. Everything that comes in is matched to the property and turned into a next step your team can act on.

Knows what each email is about

A repair, a viewing request, a landlord question, a certificate running out. Helm recognises it before anyone opens it.

Knows the property

The tenancy, the landlord, the contractor and the history at that address come from your CRM, so nobody goes looking.

Nothing goes out without you

Helm prepares the next step and your property manager says yes. Nothing is sent or booked on its own.

Works where your team already works

Email and WhatsApp in one shared inbox that feels like the mail client your team already uses. Everyone sees what's answered, what's waiting and who picked it up.

Incoming emails labelled as they arrive: a viewing, a repair, a landlord question and a gas certificate due
Tom Reid's email linked to 18 Brixton Road: the tenancy, the landlord's £250 repair limit, the electrician and the last inspection
A drafted reply chasing October's rent, with the property manager clicking Yes, send
A shared inbox showing who has each conversation, with Ada handing Martin Cole's instruction to Ben

Integrations

Works with what you already run.

Helm connects to the systems your agency already pays for, so every message arrives with its property and people.

Helm
outlook
outlook
gmail
gmail
reapit
reapit
alto
alto
street
street
fixflo
fixflo
outlook
outlook
alto
alto
outlook
outlook
gmail
gmail
reapit
reapit
alto
alto
street
street
fixflo
fixflo
outlook
outlook
alto
alto

Outlook and Gmail

Sign in and Helm works on the mailbox you already have. No IT project, no export.

Outlook and Gmail

Sign in and Helm works on the mailbox you already have. No IT project, no export.

Outlook and Gmail

Sign in and Helm works on the mailbox you already have. No IT project, no export.

Your lettings CRM

Alto and Street today, Reapit planned, so a message arrives knowing the property it belongs to.

Your lettings CRM

Alto and Street today, Reapit planned, so a message arrives knowing the property it belongs to.

Your lettings CRM

Alto and Street today, Reapit planned, so a message arrives knowing the property it belongs to.

Where repairs are logged

Planned: Fixflo and the works-order systems your team already checks.

Where repairs are logged

Planned: Fixflo and the works-order systems your team already checks.

Where repairs are logged

Planned: Fixflo and the works-order systems your team already checks.

Leave whenever you like

Disconnect and your mailbox is exactly as you left it. Nothing of yours moves anywhere.

Leave whenever you like

Disconnect and your mailbox is exactly as you left it. Nothing of yours moves anywhere.

Coming next

Then it carries the work to a finish.

Helm works out what each job needs and follows it through with the contractor, the landlord and the tenant, checking with your team before it acts.

A timeline of a repair ending in an update for the landlord, ready to send once approved

Landlord updates

Something moves on a property. Helm tells the landlord once you approve, so they hear from you before they think to chase.

Monday's brief on a phone: the weekend's leak is already booked with the plumber

Repairs

A tenant reports a leak on a Sunday night. Helm finds the property, checks what the landlord has authorised and lines up your contractor. Your property manager confirms with one tap, and on Monday it is in the brief, already booked.

A viewing enquiry with the free times this weekend and one offered to the applicant

Viewings

An enquiry arrives on a listing. Helm matches it to the property, offers times that are actually free and confirms the booking once you approve, so nobody loses an applicant to a slow reply.

A timeline of a repair ending in an update for the landlord, ready to send once approved

Landlord updates

Something moves on a property. Helm tells the landlord once you approve, so they hear from you before they think to chase.

Monday's brief on a phone: the weekend's leak is already booked with the plumber

Repairs

A tenant reports a leak on a Sunday night. Helm finds the property, checks what the landlord has authorised and lines up your contractor. Your property manager confirms with one tap, and on Monday it is in the brief, already booked.

A viewing enquiry with the free times this weekend and one offered to the applicant

Viewings

An enquiry arrives on a listing. Helm matches it to the property, offers times that are actually free and confirms the booking once you approve, so nobody loses an applicant to a slow reply.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@usehelm.co.uk

Getting started

Integrations

Plans

General

What will you need from us to get started?

A mailbox to connect and a short conversation about how your team works. Your email addresses stay the same and nothing migrates.

Will our team have to learn a new system?

Hardly. Your team works in Helm’s shared inbox, which looks and feels like the mail client they already use. Your email addresses stay the same and nothing migrates.

What happens after I request access?

We will get in touch to understand how your team handles email, which systems you use and what you want Helm to take on.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@usehelm.co.uk

Getting started

Integrations

Plans

General

What will you need from us to get started?

A mailbox to connect and a short conversation about how your team works. Your email addresses stay the same and nothing migrates.

Will our team have to learn a new system?

Hardly. Your team works in Helm’s shared inbox, which looks and feels like the mail client they already use. Your email addresses stay the same and nothing migrates.

What happens after I request access?

We will get in touch to understand how your team handles email, which systems you use and what you want Helm to take on.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@usehelm.co.uk

What will you need from us to get started?

A mailbox to connect and a short conversation about how your team works. Your email addresses stay the same and nothing migrates.

Will our team have to learn a new system?

Hardly. Your team works in Helm’s shared inbox, which looks and feels like the mail client they already use. Your email addresses stay the same and nothing migrates.

What happens after I request access?

We will get in touch to understand how your team handles email, which systems you use and what you want Helm to take on.

Helm does the repeatable work, so your people can focus on what needs a person.

© 2026 Helm AI Ltd. All rights reserved. Registered in England and Wales, company number 17484197. Registered office: 167–169 Great Portland Street, London W1W 5PF. Use of this site constitutes acceptance of our Website Terms and Privacy Policy. Features marked as planned are not yet available.

Helm does the repeatable work, so your people can focus on what needs a person.

© 2026 Helm AI Ltd. All rights reserved. Registered in England and Wales, company number 17484197. Registered office: 167–169 Great Portland Street, London W1W 5PF. Use of this site constitutes acceptance of our Website Terms and Privacy Policy. Features marked as planned are not yet available.

Helm does the repeatable work, so your people can focus on what needs a person.

© 2026 Helm AI Ltd. All rights reserved. Registered in England and Wales, company number 17484197. Registered office: 167–169 Great Portland Street, London W1W 5PF. Use of this site constitutes acceptance of our Website Terms and Privacy Policy. Features marked as planned are not yet available.